FREQUENTLY ASKED QUESTIONS

Dinghy Shop is a real ‘bricks and mortar’ retail store which means we stock all of the items listed on our on-line store website.

If we don’t have it in stock, it will be because either it is not currently available from the supplier or we have recently sold it. In most cases, if we are out of stock it will only delay our dispatch to you by one or two days. If it is going to be longer, we will advise you by email and give you the option to change or cancel your order.

Our aim is to dispatch before 5pm orders received before 12 noon that day

We ship to locations within Australia, for overseas inquiries please contact us.

We send orders by either Express Post Platinum Satchels, Fastway Couriers, or Couriers Please depending on size / weight / destination, and delivery time will vary accordingly.

We recommend you provide a shipping address where someone can receive the delivery in order to avoid delays.

For regular listed items going to VIC, NSW, SA. QLD, TAS, ACT or Metropolitan Perth:

•      Orders under $120 value, a flat rate freight charge of $14.90 applies
•      Orders $120 value and over, Freight Free

Items Flagged with a percentage sign ( % ) or any orders destined for country WA or all NT require us to quote freight on an individual basis

Please Contact Us for a quote on freight if unsure.

sales@dinghyshop.com.au  OR  0409 151 121